Wednesday, February 17, 2016

Microsoft blocks emails from QuickBooks

A friend's company has set up an email server and is using it to send monthly email invoices to his customers via QuickBooks.

This has been working for about a year and now Microsoft have taken it upon themselves to block some emails due to "spam-like activity".

The server is clean and not on any spam lists. It is used 100% to send invoices to customers.

Microsoft have taken, on their own "initiative", to decide that emails generated from one of the most common accounting packages used in business today are spam.

This is simply not acceptable.

And when you try to delist yourself a second time from the MS blacklist ( after you thought you had successfully done so the first time they fucked up) you get this response:

We see that the IP address in question has been submitted for delisting within the last 90 days. 
In order to process this new request please provide us with the following information:
1.       What caused the spam-like activity from the IP address?
2.       What steps have been taken to prevent the spam-like activity from occurring again?
Please respond to this email with your answers and any questions or concerns you may have.

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Of course, they do not tell you what "spam-like activity" is in their myopic eyes.

I'm sure QuickBooks are not happy that is assholery is happening.