Dear Bank of America,
AFTER I phone you to say I will be using a credit
card for large purchases, I DO NOT want any transactions denied at the POS. And doubly, AFTER I
get the transactions allowed at the POS, I DO NOT want a hold put on
that credit card and to have to log on to your website the next day ( WHERE I CANNOT
SEND AN EMAIL to complain ) to clear that hold.
This is pisspoor Customer Service.
Really, really BAD.